We are closing
It is with a heavy heart that I have to inform you my valued customers that we will close by the end of the month. It was a very hard decision which I needed over a year to make. There are various reasons for this. Sales have slowed down which is partly because some years ago a big company came on the market. They have better sales channels and spend a lot on marketing. Sales since then have never really recovered.
Another big reason is the change in food safety regulations. We are required to transfer to the new Food Safety System by the end of March 2018. The amount of time and money we would have to spend on bureaucracy plus the money for auditing and tests etc are more than a tiny business like us can afford.
The ongoing increase in shipping cost plus the fact that TradeMe now charges fees on shipping cost for In Trade sellers didn't help either.
After 9 wonderful years running this business, with lots of up and downs (strangely the "downs" were mostly related to regulations and law etc) it is now time to say good bye. I met wonderful people, in 9 years I probably had 1 or 2 customers which weren't happy. I have a 100% positive feedback on TradeMe and I am talking about 2780 feedbacks from over 1770 individual customers. There isn't even a neutral feedback in this list. This makes me proud.
I was always passionate about cheese making and wanted to provide you with good products at a fair price. I think I achieved that.
From the bottom of my heart I thank you all. You made this a wonderful experience.
We will sell off our products while stocks last. Once they are sold out we won't restock. I need to sell all food related items by the end of the month.
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